About

Qualified Pest Management Professionals

Cranbrook Pest Control technicians are government-certified, professionally trained, insured and bonded. We have experience in structural pest control from residential to commercial and industrial sites. Whether it’s a warehouse, restaurant, hotel, educational institute, food processing plant or other facility, we have the expertise to meet all your pest management needs.

The Tools and Experience to Get the Job Done

Our technicians utilize the latest techniques in pest control to identify and manage pest problems, including the use of infrared thermal technology to reduce or even eliminate the need for pesticides.
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We are very proud to announce that we have achieved QualityPro certification from the National Pest Management Association.  This Association establishes the highest standards within the pest control industry and their certification is the mark of excellence in pest management; obtaining this certification is a measure of our commitment to ensuring the service we provide is second to none.

Environmentally Conscious Pest Management

Our knowledgeable team of Integrated Pest Management (IPM) field technicians can handle all of your pest control needs. We apply our personal attention to every project because we understand the importance of safety, efficiency and integrity. We use the best IPM practices in the industry and the safest, most effective methods to eliminate pest problems.  Though we do use pesticides, we also utilize sustainable and humane practices to spare wildlife and certain insects beneficial to the environment. We attempt bait and trap methods where appropriate and if that method proves impossible, we will follow traditional pest management methods at your request.
If you’re looking for a safe, reliable and local pest control company, Cranbrook Pest Control is the right choice! Pest control can be tricky and sometimes daunting when dealing with a serious infestation. Let Cranbrook Pest Control help you take care of the problem.

Our Staff

We Know the Kootenays

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Cornelius Murphy – Owner/Operator
250-426-9586 • E-mail
Cornelius Murphy, owner and operator of Cranbrook Pest Control, is a fully licensed and insured local pest management professional with more than 10 years of experience.  If you’re looking for annual pest control services or more frequent monthly visits, Cranbrook Pest Control can help!
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Norm Dean – IPM Field Technician
250-426-9531 • E-mail
I have been with Cranbrook Pest Control for over eight years, obtaining my BC license and QualityPro/GreenPro certification; I follow the Integrated Pest Management rules to find all possible solutions for pest problems without the use of chemicals.  I have lived and worked in the Cranbrook area for 20 years with my background in the hospitality industry, gaining experience and awards in the business and customer service sectors.  Meeting our customers needs is important to me and I do my best by listening to the customer while inspecting all areas of the home or business then putting the best pest program in place.   If I can’t answer your questions, I’ll spend time to find the answers; I look forward to working with you and finding solutions to all your pest problems.  In my spare time, I enjoy golfing and spending time with my family and friends.
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Bob Cleve – IPM Field Technician
250-919-7378 • E-mail
I have lived here in the Kootenays for 15 years and absolutely love what the area has to offer.  I enjoy camping, fishing and hiking in many of the parks and back country areas throughout the region.  Bringing my previous experience in the food and beverage industry and combining it with the knowledge and experience I’ve acquired in pest control,  my goal is to provide the best possible service.  I’ve also attended, along with my colleagues, the annual pest control conference where technicians like myself learn about all the latest industry information and technology.
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Grant Durrell – IPM Field Technician
250-919-2689 • E-mail
Being a fairly new transplant to the Kootenays from the Okanagan, I am in awe of the beauty of the area and the genuineness of the people. My background is in safety inspection, construction and manufacturing so I bring a wide variety of knowledge to the pest control service. Being government tested and licensed assures you that my co-workers and I are fully qualified to look after all of your pest control needs. The Integrated Pest Management program teaches us the many options available in controlling your pest problems. In my spare time, I enjoy fishing, shooting, swimming and all the other activities that this great region offers. Let me thank you in advance for allowing us to be of service to you!

QualityPro & GreenPro Certified Pest Control Agents

Cranbrook Pest Control is locally owned and operated, serving the entire Kootenay Region since 2001. We are a member in good standing with the Better Business Bureau, as well as members of the following respected industry associations:
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 mna National Pest Management Association cpma Canadian Pest Management Association spm Structural Pest Management Association of BC qp QualityPro

What is QualityPro?

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QualityPro is an initiative designed to increase professionalism in the pest management industry; this dynamic program certifies companies based on comprehensive standards. Known as “the mark of excellence in pest control”, the QualityPro designation can be achieved by ensuring that all employees voluntarily ascribe to a set of standards far above what is required by provincial regulations.
Reserved exclusively for member companies of the National Pest Management Association, QualityPro companies are a distinguished group that act as leaders and pioneers to better serve consumers across the country. Therefore, it is with great pride that we display our certification and recommend you look for the QualityPro logo whenever a pest problems arises. Here are some examples of QualityPro standards that must be met before a company can achieve this exclusive designation:
  • All employees must undergo a comprehensive background check before performing any services.
  • Companies must have a drug-free workplace policy in place that not only prohibits illegal drugs, but also requires employees to notify management if any prescribed medication may impair judgment, driving ability, performance or behaviour.
  • Motor vehicle record checks must be conducted on all employees who drive a company or personal vehicle for the company.
  • Each employee must adhere to a strict uniform dress code as well as a vehicle maintenance and appearance policy. (We want to make a great first impression—no leaking oil on your driveway or dirty boots on your carpet!)
  • QualityPro ensures that companies must provide their customers with a warranty/service agreement that clearly outlines the scope of service in BOLD type on the first page of the contract.
  • Clear communication practices must be followed, including procedures for contacting the customer to schedule the inspection and notification.
  • Sales and Service Technicians must first obtain testing minimums before they are eligible to work on any account. QualityPro feels that testing and training are among the most important aspects of any service industry.
  • The QualityPro program also contains an environmental stewardship aspect that requires companies to offer Integrated Pest Management (IPM) services to its customers. If you would like more information on what “IPM” means, just ask your service provider.
  • Advertising practices are put in place to ensure that companies don’t make false claims when soliciting your business. No images, words or misleading terminology!
  • All companies that enroll in the QualityPro program must have insurance minimums in place for Work Safe BC, general liability and vehicles.
In addition, QualityPro strives to ensure that all companies in the program are meeting these criteria through continually conducting random audits on all program members.
Cranbrook Pest Control is proud to adhere to the high standards QualityPro has set, and we look forward to showing what that means to you!
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