Qualified Pest Management Professionals
The Tools and Experience to Get the Job Done
Our technicians utilize all the latest techniques in pest control to identify and manage your pest problem, including the use of infrared thermal technology to reduce or even eliminate the need for using pesticides.
Environmentally Conscious Pest Management
All employees must undergo a comprehensive background check before ever showing up to service your account.
Companies must have a drug-free workplace policy that not only prohibits illegal drugs, but also requires employees to notify management if they are using prescribed medication that may impair their judgment, driving ability, performance or behaviour.
Motor vehicle record checks must be conducted on all employees that drive a company vehicle or a personal vehicle for the company.
Each employee that shows up to your residence or business is required to adhere to a strict uniform dress code and service vehicle maintenance and appearance policy. (We want to make a great first impression—no leaking oil on your driveway or dirty boots on your carpet!)
QualityPro ensures that companies must provide you with a warranty/service agreement that clearly outlines the scope of service in BOLD type on the first page of the contract.
Clear communication practices must be followed, including procedures for contacting the customer to schedule the inspection and notification.
Sales and service technicians must first meet testing minimums before they are eligible to work on your account. QualityPro feels that testing and training are among the most important aspects of any service industry.
The QualityPro program also contains an environmental stewardship aspect that requires companies to offer Integrated Pest Management services (IPM) to its customers. If you would like more information on what “IPM” means, just ask your service provider.
Advertising practices are put in place to ensure that companies don’t make false claims when soliciting your business. No images, words or misleading terminology!
All companies that enroll in the QualityPro program must have insurance minimums in place for workers comp, general liability and vehicles.
We Know the Kootenays
Cornelius Murphy – Owner/Operator
Norm Dean – IPM Field Technician
Darren Wilford – IPM Field Technician
Proudly born and raised in Cranbrook, I am the newest technician for our company. Our family enjoys hiking, biking, skiing, fishing, kayaking, and just plain hanging out in what I believe is the best part of Canada. With a 25 year service background in the building material and fireplace industries I understand customer needs and expectations. I strive for professional excellence and look forward to helping you!
Chris Beaton – Bookkeeper/Office Administrator
I was born and raised in Kimberley and now live in Ft Steele. I am proud to call the East Kootenays my home. I have been working in the bookkeeping/office admin industry for the last 25 years plus. I have come to Cranbrook Pest Control to apply my knowledge and experience to assist the field techs and manage the office. I find working in the pest control industry very interesting and I’m learning more all the time. Besides bookkeeping/office admin, I also have extensive retail experience and great customer service skills. I love what I do and I look forward to looking after any of your billing and phone enquiry’s and online store services.