Qualified Pest Management Professionals

About
QualityPro

Cranbrook Pest Control technicians are all government-certified, professionally trained, insured and bonded. We have experience in structural pest control from residential to commercial and industrial sites. Whether it’s a warehouse, restaurant, hotel, educational institute, food processing plant or other facility, we have the expertise to meet all your pest management needs.

The Tools and Experience to Get the Job Done

Our technicians utilize all the latest techniques in pest control to identify and manage your pest problem, including the use of infrared thermal technology to reduce or even eliminate the need for using pesticides.

We are very proud to announce that we have also achieved QualityPro certification by the National Pest Management Association, which is the mark of excellence in pest management. This certification establishes the highest standards within the pest control industry to ensure that the service we provide to you is second to none.

Environmentally Conscious Pest Management

Our knowledgeable team of IPM field technicians can handle all of your pest control needs. We will apply our personal attention to every project because we understand the importance of safety, efficiency and integrity. We will use the best Integrated Pest Management practices in the industry and the safest, most effective methods to eliminate your problem. Though we do use pesticides, we also utilize more sustainable and humane practices to spare wildlife and certain types of insects beneficial to the environment. We will attempt bait and trap methods where appropriate. If baiting and trapping proves impossible, we will follow traditional pest management methods at your request.

If you’re looking for a safe and reliable local pest control company, Cranbrook Pest Control is the right choice! Pest control can be tricky and sometimes daunting when dealing with a serious infestation. Let Cranbrook Pest Control help you take care of your problem.

QualityPro is an initiative designed to increase professionalism in the pest management industry. This dynamic program certifies companies based on comprehensive standards. Known as “the mark of excellence in pest control”, the QualityPro designation can be achieved by ensuring that all employees voluntarily ascribe to a set of standards far above what is required by provincial regulations.

Reserved exclusively for member companies of the National Pest Management Association, QualityPro companies are a distinguished group that continue to act as leaders and pioneers to better serve consumers across the country. Therefore, it is with great pride that we recommend you look for the QualityPro logo the next time you select a professional to eliminate your pest problems. Here are some examples of QualityPro standards that must be met before a company can achieve this exclusive designation:

All employees must undergo a comprehensive background check before ever showing up to service your account.
Companies must have a drug-free workplace policy that not only prohibits illegal drugs, but also requires employees to notify management if they are using prescribed medication that may impair their judgment, driving ability, performance or behaviour.
Motor vehicle record checks must be conducted on all employees that drive a company vehicle or a personal vehicle for the company.
Each employee that shows up to your residence or business is required to adhere to a strict uniform dress code and service vehicle maintenance and appearance policy. (We want to make a great first impression—no leaking oil on your driveway or dirty boots on your carpet!)
QualityPro ensures that companies must provide you with a warranty/service agreement that clearly outlines the scope of service in BOLD type on the first page of the contract.
Clear communication practices must be followed, including procedures for contacting the customer to schedule the inspection and notification.
Sales and service technicians must first meet testing minimums before they are eligible to work on your account. QualityPro feels that testing and training are among the most important aspects of any service industry.
The QualityPro program also contains an environmental stewardship aspect that requires companies to offer Integrated Pest Management services (IPM) to its customers. If you would like more information on what “IPM” means, just ask your service provider.
Advertising practices are put in place to ensure that companies don’t make false claims when soliciting your business. No images, words or misleading terminology!
All companies that enroll in the QualityPro program must have insurance minimums in place for workers comp, general liability and vehicles.

In addition, QualityPro strives to ensure that all companies in the program are meeting these criteria through continually conducting random audits on all program members.

Cranbrook Pest Control is proud to adhere to the high standards QualityPro has set, and we look forward to proving it to you!

Our Staff

We Know the Kootenays

Cornelius Murphy – Owner/Operator

250-919-2294
[email protected]

Cornelius Murphy, owner and operator of Cranbrook Pest Control, is a fully licensed and insured local pest management professional with more than 20 years of experience. We can handle all of your pest control needs! If you’re looking for annual pest control services or more frequent monthly visits, Cranbrook Pest Control can help you!

Norm Dean – IPM Field Technician

250-426-9531
[email protected]

I have been with Cranbrook Pest Control for over thirteen years. I’m BC licensed and QualityPro/GreenPro-certified. I have lived and worked in the Cranbrook area for 20 years. My background is in the hospitality industry and I have experience and awards in the business and customer service sectors. I understand and do my best to meet customers’ needs.

I follow the Integrated Pest Management rules in trying to find all possible solutions to solving your pest problems without the use of chemicals. I’ve learned to listen to the customer and inspect all areas of the home or business to put the best pest program in place. In my spare time, I enjoy golfing and spending time with my family and friends.

If I can’t answer your questions, I’ll spend time to find the answers for you. I look forward to working with you and finding solutions to all your pest problems.

Chris Beaton – Bookkeeper/Office Administrator

Direct: 778-517-8741
Main Reception: 250-426-9586
[email protected]

I was born and raised in Kimberley and now live in Ft Steele. I am proud to call the East Kootenays my home. I have been working in the bookkeeping/office admin industry for the last 25 years plus. I have come to Cranbrook Pest Control to apply my knowledge and experience to assist the field techs and manage the office. I find working in the pest control industry very interesting and I’m learning more all the time. Besides bookkeeping/office admin, I also have extensive retail experience and great customer service skills. I love what I do and I look forward to looking after any of your billing and phone enquiry’s and online store services.

Arden Gallaway – IPM Field Technician

250-919-5499
[email protected]

Arden was born in Calgary, moved to Fairmont Hot Springs in 2016. With experience in commercial and industrial construction, Arden has the structural knowledge and the attitude to satisfy the client and get the job done right. Arden has a wife and two boys. Spends time enjoying the outdoors and spending time with his boys at sporting events. Arden services the Golden, Columbia Valley area for all your pest control needs.

Rashell Sinclair – Technician

250-919-3829
[email protected]

I was born and raised in Phoenix, AZ USA. I moved to Whitefish, MT, USA at age 21 to work and ski for the winter. I fell in love with small town life and the mountains, I lived in MT for 13 years. I moved to Grasmere, BC. Canada in 2002, married a local man, I have two grown girls and two grown step children. I have always worked in the service industry, Hospitality, Lumber, Cleaning with 34 years under my belt. I now have a career that I love doing, fully licensed and trained in integrated pest management. I look forward to helping our clients with all their pest management issues.

QualityPro & GreenPro Certified Pest Control Agents

Cranbrook Pest Control is locally owned and operated, serving the entire Kootenay Region since 2001. We are a member in good standing with the Better Business Bureau, as well as members of the following respected industry associations: