To whom it may concern (owner/operator),
Over the last six months, we have had the displeasure of contending with a bee/wasp problem in a rental unit we own in Invermere. Our tenant has an allergy therefore it has been important to us to do everything we could to deal with the issue.
We called your company last fall and Norm Dean was given the task to scope out the property, find the problem and resolve it. From the first conversation we had he instilled confidence in us that he would use all the means at his disposal to get rid of the insects. It has not been an easy job.
Since we live in Kelowna, Norm has had to manage the tenants without us. He is observant, determined, helpful and has always made time to answer our questions. We really appreciate that consistently he has shown up when he said he would.
Kudos on having such a likeable guy on your team who isn’t just “nice” but works hard and knows how to communicate with the client. We will recommend your company and Norm whenever we hear of a need.